GARAI will provide its services in enhancing the skills and behavioural attitudes of your staff. We strive to improve the overall output and efficiencies of your staff. We specialize in training staffs that interact directly with members of the public. This includes the following categories of staff: Customer service representatives Bill collectors Receptionists Telephone operators Administrative assistants Sales representatives Restaurant personnel Security personnel Our training curriculum includes: Appropriate dress codes Effective communication (speech and writing) Effective customer relations Personal hygiene Corporate/work-place etiquette Understanding managerial authority Controlling work-related stress Team relations Punctuality and deadlines Corporate loyalty Corporate confidentiality	Business plans Grant applications Market surveys Market plans Business review and appraisal Management and staff relations Staff training Management coaching Management seminars
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